Last updated: 20 August, 2026

Who we are

This website is operated by Wynyard Wood Ltd (“Wynyard Wood”, “we”, “us”, “our”). Our website address is https://wynyardwood.co.nz/.

We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

What information we collect and why

Information you give us through our forms

When you complete an enquiry or contact form on our website, we collect the information you enter into that form. This typically includes your name, email address, telephone number and the content of your message.

We use this information solely to respond to your enquiry, to provide the services you have asked about, and to keep a record of our communications with you. We do not use it for marketing purposes unless you have specifically asked us to.

Form submissions are saved to a database on our website in addition to being emailed to us.

Website analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics uses cookies and similar technologies to collect information such as:

  • The pages you visit and how long you spend on them
  • The website or search term that referred you to us
  • Your approximate location (derived from your IP address, which Google anonymises)
  • The type of device, browser and operating system you are using

This information is collected in aggregate and is not used to identify you personally. We use it to improve the structure, content and performance of our website.

Google’s privacy policy is available at https://policies.google.com/privacy. You can opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

Server logs

Like most websites, our web server automatically records technical information each time a page is requested, including IP address, browser type, and the date and time of the request. These logs are used for security, troubleshooting and maintaining the reliability of the site.

Cookies

Cookies are small text files placed on your device by a website. Our website uses cookies for the following purposes:

  • Analytics cookies set by Google Analytics, as described above.
  • Functional cookies set by our website software when a staff member logs in to administer the site. These are not set for ordinary visitors.

You can control or delete cookies through your browser settings. Blocking cookies may affect how some parts of the website function.

Embedded content from other websites

Pages on this website may include embedded content such as videos or maps. Embedded content from other websites behaves as though you had visited that website directly. Those websites may collect data about you, set their own cookies, and monitor your interaction with the embedded content — particularly if you are logged in to an account with them. We have no control over the information those third parties collect.

Who we share your information with

We do not sell, rent or trade your personal information.

We may share your information with:

  • Our website host and IT service providers, who store and maintain the website on our behalf.
  • Google, in respect of the analytics data described above.
  • Third parties where we are required or permitted to do so by law.

Where your information is stored

Information submitted through our website is stored on servers located in Auckland, New Zealand. Analytics data collected by Google may be stored and processed on servers outside New Zealand, including in the United States. Where information is transferred overseas, we take reasonable steps to ensure it is subject to comparable privacy safeguards.

How long we keep your information

We retain form submissions in our website database indefinitely, so that we have a complete record of our correspondence with clients and enquirers.

Analytics data is retained by Google in accordance with the retention period configured in our Google Analytics account.

If you would like us to delete information we hold about you, please contact us using the details below.

How we protect your information

We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. These measures include encrypted (HTTPS) connections across the website, restricted administrator access to the website, and regular software updates and backups.

No method of transmission over the internet is completely secure, so we cannot guarantee absolute security of information sent to us online.

Your rights

Under the Privacy Act 2020 you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of that information if you believe it is inaccurate, incomplete or out of date.
  • Request deletion of information we hold about you, except where we are required to retain it for legal, administrative or security reasons.

To make a request, contact us using the details below. We may need to verify your identity before we release any information. We will respond within 20 working days.

If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner at www.privacy.org.nz or by phoning 0800 803 909.

Data breaches

If a privacy breach occurs that has caused, or is likely to cause, serious harm, we will notify the Office of the Privacy Commissioner and the affected individuals as required by the Privacy Act 2020.

Automated decision-making

We do not use your personal information for automated decision-making or profiling.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with a revised “last updated” date.

Contact us

If you have any questions about this privacy policy, or wish to make a request about the information we hold about you, please contact: